Frequently Asked Questions
Everything you need to know about upgrading your home cinema experience.
What is the standard shipping time for large screens?
Most projector screens ship via freight or standard ground within 2-3 business days. Delivery typically takes 5-7 business days depending on your location.
Can I return a screen if it doesn't fit my space?
Yes, we offer a 30-day return policy for items in their original packaging. Please note that customers are responsible for return shipping costs on oversized items.
Do your screens come with a manufacturer warranty?
All products sold on ProjectorScreen are 100% authentic and include the full manufacturer's warranty, which typically covers defects in materials and workmanship for 1-3 years.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Affirm for qualifying purchases.
How do I choose between a fixed frame and a motorized screen?
Fixed frames are ideal for dedicated media rooms, while motorized screens are perfect for multi-purpose spaces where you want the screen to disappear when not in use.
Do you offer international shipping?
Currently, we ship to the contiguous United States and Canada. For international inquiries, please contact our support team for a custom shipping quote.